How do I request a refund?

We want you to be completely happy with your TOMO ✨ If you’re not satisfied, requesting a refund is simple.

Refund Policy

• Refunds are available within 60 days of delivery.

• Just send us an email at [e-mail] with your order number and a photo of the issue.

• Refunds apply only to purchases made directly on tomobottle.com.

Refund Timeline

• Refunds are processed back to your original payment method.

• Depending on your bank, it may take 7–10 business days for funds to appear.

Store Credit Option

• You may also choose store credit, which never expires and can be used anytime.

Notes

• Customized or final sale items are not refundable unless defective.

• Used items may not be eligible for refunds.

• Orders placed with an incorrect shipping address are not refundable.

✨ We stand by our 60-day satisfaction guarantee, so your TOMO purchase is always risk-free.