How do I return my TOMO?

We want you to be fully satisfied with your TOMO ✨ That’s why we offer a 60-day satisfaction guarantee.

Our Easy Return Policy

• You can request a return within 60 days of delivery.
• Instead of sending your TOMO back, simply email us at [e-mail] with your order number and a photo of the issue.
• Once verified, you can choose a replacement, a refund (to your original payment method), or store credit (which never expires).
  
   

Important Notes

• Customized, final sale, or heavily used items are not eligible unless defective and within the warranty.
• Refunds are processed after verification and usually take 7–10 business days, depending on your bank.
   

✨ No need to ship your TOMO back, and we’ll make things right, risk-free.